Pricing for Custom Gobos
We charge no extra fee for artwork processing. The
required size format is (max. 99 MBytes) If the artwork you provided needs
extensive reworking, we may have to charge an extra fee. In this case, we
will ask for your permission before proceeding.
Turnaround Time
We request that you order your custom gobo(s), at least 2
months in advance of your event to ensure gobo is ready for your
event. We do accept rush orders within two weeks of event, but will
not guarantee your gobo will be ready, if not ordered in advance. If
that is the case, you will be provided with a standard event gobo for your
event. Refund will not apply.
Order Confirmation
We will verify your order and will email you an order
confirmation. If applicable, we will provide a gobo proof. We will only
proceed with your order after mutual confirmation and receipt of
payment.
Payment
Due to the nature of the product, we request full payment in
advance, if not otherwise agreed. We accept Visa, Mastercard, Amex,
PayPal, Money Order, or Check.
Refunds
If gobos are faulty or have errors due to obvious mistakes
or defective materials, we will provide a full refund if applicable. Note,
we only proceed after your final approval of artwork, therefore we cannot refund
any payments made for approved Custom Gobos that are delivered as
specified.
Submitting your Artwork
